1Win Customer Support

Email

Send us an email if you have a question that needs to be answered in-depth. [email protected] is the sole official email address provided by the business 1win for customer service.

Certain guidelines should be followed while sending an email to it to ensure that the request is processed as quickly as possible and that the solution provided by the response is as quick as possible:

• Please only email 1win from the primary email address you provided during registration, which must be your own;
• Do not attempt to respond to mailings from the mailing list for advertisements. You won’t get an answer from it;
• Do not submit multiple requests for assistance for the same problem. Use a single message thread to communicate;
• Briefly summarize the issue in the topic of the email, and then go into more depth in the body of the letter. If required, provide screenshots, and include the time;
• Abide with established communication standards. Be discreet and courteous. In no event should you be impolite to the professionals, and the same applies to them;
• All requests are given priority based on the order in which they are received. Depending on the support service’s current workload, the response time may change. It often arrives within a few hours.

Phone Line

You may contact the 1win telephone line at one of two numbers for assistance with more urgent issues and immediate advice:

• 8 (800) 301 77-89
• 8 (495) 088 88-99

There may be a fee applied to you when you make the call according to your phone service provider, so do keep that in mind. You may ask any questions you may have over the phone and get thorough assistance in English.

Online Chat

Another fast method to contact customer service. The website has an online chat feature that may be accessed by clicking the corresponding button in the bottom-right corner of the screen. To leave a message, click it and use the dialogue box. He will respond to you as soon as an expert is available.

Social Networks and Messengers

You can discover the 1win communities and pages on all widely used social networks and messengers:

• Telegram – https://t.me/joinchat/bfhCv0orJDVjNmJi
• Instagram – https://www.instagram.com/1win_en/
• Facebook – https://www.facebook.com/English1win/
• Twitter – https://twitter.com/1winPro

Several helpful details, announcements of 1win promotions, significant news, and other items may be found here.